Terms and Conditions

  1. BACKGROUND

    1.1. These Booking Conditions and the Booking Agreement (collectively referred to as “Terms”) govern the aviation and general services (“Services”) arranged by Avianese Ltd (Company No 13113961) (“Avianese”, “we”, “us”) for its clients (“Client”, “you”, “your”) including all related data, content, and other information.

    1.2. This agreement becomes effective once the Client either signs the Charter Agreement or confirms any Services via email to Avianese.

  2. BOOKING CONDITIONS

    2.1. You appoint us as your agent for booking the Services, subject to this Agreement and the standard terms and conditions of the Operator (“Operator Terms”).

    2.2. Avianese serves solely as a booking agent and is not an airline operator. Avianese relies on third-party airline operators (“Operators”) to perform the Services. You acknowledge that Avianese bears no responsibility or liability concerning the performance of such Services by the Operator, any changes to the booking, or any act or omission by you (or any other passengers).

    2.3. All Services are subject to availability (including aircraft, weather, or operating conditions at the time of travel necessary to fulfil the Services) and performance in accordance with the Operator Terms. In the event of any inconsistency adverse to our interests, this Agreement shall prevail between you and us.

    2.4. The Services are provided solely for the benefit of the Client (who must be over 18 years old), unless explicitly agreed otherwise. You must comply with this Agreement in connection with the Services.

    2.5. The Client must provide us with the following information for you and each other passenger: Full name, date of birth, nationality, gender, place of birth; Passport number, country of issue, expiration date; Any pre-existing medical conditions and fitness to travel; If traveling to/from the US, Alien Registration details (if any) & non-US residents: contact name, number, US address.

    2.6. The Client hereby warrants and represents that: all information provided to Avianese, or the Operator is true, accurate, and not misleading. the Services shall be used for legitimate purposes, in compliance with all applicable laws and regulations. the Client has obtained all necessary approvals, consents, and permissions from any relevant authority or third party.

    2.7. The Client accepts sole responsibility for maintaining adequate travel insurance, holding or maintaining necessary personal or travel documents (including passports, visas, health, or other certificates), and for all luggage, relevant for departure from the country of origin, transit through any intermediate airports, and entry into the country of destination.

    2.8. The Client hereby indemnifies Avianese from and against any loss or damage caused, incurred, or suffered in connection with a breach of this clause 2.

  3. PRICE, CHARGES, INVOICING & PAYMENT

    3.1. You must pay the Price specified in the Key Terms or other written agreement with the Client without any setoff or deduction, in accordance with the Payment Terms.

    3.2. Additional fees and charges may be applied by Avianese or the Operator, including surcharges for payment methods, changes to the Proposed Schedule, Key Terms or information provided by you, aircraft de-icing, de-/positioning, fuel surcharges and insurance costs, additional crew requirements, third-party and regulatory charges, in-flight services, airport or security taxes, and duties.

    3.3. The Client warrants and represents that there are sufficient funds on any credit or debit card registered with Avianese to pay for all fees and charges under this Agreement.

    3.4. If any amount due remains unpaid, Avianese may charge additional administration costs and interest (both before and after judgment) on the amount unpaid at the rate applicable as if it were a qualifying debt under the Late Payment of Commercial Debts (Interest) Act 1998.

    3.5. Avianese will render a valid tax invoice upon request for all payments due under this Agreement.

    3.6. Unless expressly stated otherwise, all amounts payable under this Agreement are exempt from or inclusive of VAT.

    3.7. The recipient of any supply to which VAT is applied shall be entitled to receive a valid VAT invoice.

    3.8. Avianese shall be entitled to set off or withhold any amount owed to the Client under this Agreement against any amount payable by the Client to Avianese. The Client has been selected to perform this charter on behalf of Avianese.

    3.9. The flight is not confirmed until cleared funds are in our account before the invoice due date.

    3.10. For all US flights, catering is an additional charge.